What is print-on-demand, and how is it included
Simply put, we’re formatting and designing the digital version of our adventures so that 3rd party printers can print copies of the book if you so desire to pay the cost of printing and shipping. It really doesn’t cost us much extra to do this, and we know that some of you would like to have print copies.
Last updated: September 01, 2024 15:00
Why do the enamel pins have extra shipping
We can easily absorb the costs of shipping all of our other products, but the price to ship pins can vary greatly dependent on your location.
Last updated: September 01, 2024 15:00
What is special about the 'Art Cover'
We’re only going to provide this version of the book through the kickstarter campaign. We want to offer something special to our devoted backers! It won’t be available during late pledges or backerkit add-ons.
Also, the print cost (but not the shipping) is included in the add-on.
Last updated: September 01, 2024 15:00
What's with the Stretch Goals being blurred out?
We’re having some fun! Don’t worry, we’ll put out an update every single time a goal is unlocked and we reveal the next one!
Last updated: September 09, 2024 19:50
Where are you getting these MSRP prices from?
Check our DriveThruRPG store, the prices we show here as MSRP are based on the prices we sell our products after the Kickstarter, Late Backer, and Backerkit Campaigns have ended. Your best deal will always be during the primary Kickstarter campaign!
Last updated: September 06, 2024 22:39
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.